Shipping Guide

At Integrative Medicines, we aim to pass on wholesale savings, direct to the public. This means we need to make our ordering and shipping process as simple and streamlined as possible. Below are some general guidelines and info on shipping and ordering:

The Ordering Process

Our online store should always offer you the best products, at the best cost saving. However, from time to time we do have offers available that are not yet posted on our ecommerce site. You are always free to contact us to check you are receiving the best discounted price possible.

All costs quoted via our online platform are deemed to be accurate estimates. Occasionally, there may be a need to make adjustments or add additional fees to your order. We try very hard to make sure this never happens. If we need to revise your order value (either up or down) we will always contact you first.

All orders are usually shipped within 4 to 7 business days. If we feel we cannot fulfil your order within this time, we will contact you.

You are free to contact us at any time to check on the status of your order.

Shipping Information

All online orders will be shipped via Australia Post Express, to the designated address supplied as part of the ordering process.

We reserve the right to select an alternative shipment method, when for reasons beyond our control, the shipping option chosen as part of the checkout process becomes unavailable.

For faulty, damaged or incomplete deliveries, please check our returns policy.

Our Service Promise

We aim to operate a truly transparent ordering and shipping process. We seriously believe that our differentiator is our ability to pass on direct savings to our customers.

However, these savings suffer if the customer has to spend their valuable time tracking their order and solving shipping problems. Therefore, we aim to make ordering via our ecommerce platform as streamlined and reliable as it can be.

Simple ordering, discounted products, delivered straight to your door. No fuss, no headache.